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Fire & Water - Cleanup & Restoration

Benefits of Pretesting

7/30/2021 (Permalink)

Image of an insurance claim form and a hand filling in the form. Pretesting helps reduce the expense of claims.

When your commercial clients in Emporia, VA, need to fill out an insurance claim, it is in everyone's best interest to keep the total cost low. One of the reasons SERVPRO is a preferred vendor for many providers is its commitment to start each cleanup job with a thorough assessment. Here are several ways that pretesting helps reduce the expense of claims.

3 Advantages of Pretesting 

1. Identifying Source

The first thing that certified mitigation experts do when they arrive on site is look for the source of the problem. For example, if they are there to repair water damage, they inspect the building for common causes:

  • Pipe break
  • Faucet leak
  • Toilet overflow
  • Unresolved storm damage


Identifying the source of the water loss helps to stop damage in its tracks. The cleanup team can restrict the flow of water to the area until the problem is resolved, thus minimizing claims expense.

2. Reveal Extent of Problem

Pretesting also shows how much damage your client's building has sustained. Just as an insurance agent or adjuster completes a walkthrough to verify the claim, SERVPRO technicians inspect the whole building to identify exactly which procedures are needed to mitigate the damage. Both you and your client can view this information as well as any updates to the process or the overall estimate through the Claims Information Center.

3. Prevent Secondary Damage

One of the most important results of a pretest is the prevention of mold growth or other secondary damage to the building. Knowing the full scope of the problem from the beginning reduces the likelihood that water damage will be left to fester and cause more issues in the future. The rigorous standards SERVPRO sets for its technicians ensure a job well done.

The first step to solving any problem is defining it properly. Pretesting allows cleanup experts to get a full picture of how much damage your client's building has so that they can formulate an appropriate mitigation process.

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