Recent Posts

Why SERVPRO®??

9/21/2023 (Permalink)

Servpro employees out in the field working. SERVPRO®? employees out in the field working.

In times of crisis, when fire or water disasters strike, having a reliable partner to restore your property and peace of mind is paramount. That's where SERVPRO®? steps in as the industry leader in emergency restoration services. Here are compelling reasons why SERVPRO®? should be your first call:

Swift Response: Time is of the essence in emergencies. SERVPRO®? is known for its rapid response teams, available 24/7. They understand that immediate action can prevent further damage and reduce restoration costs.

Experience Matters: With over 50 years of experience, SERVPRO®? has honed its expertise in fire and water damage restoration. Their technicians are certified and trained, ensuring your property is in capable hands.

Cutting-Edge Technology: SERVPRO®? invests in the latest equipment and technology to provide efficient and effective restoration services. Their advanced tools help in assessing and addressing damage comprehensively.

Comprehensive Services: Whether it's water damage, fire damage, mold remediation, or other related issues, SERVPRO®? offers a wide range of services under one roof. This saves you the hassle of dealing with multiple contractors.

Local Franchises: SERVPRO®? is a national network of local franchises. This means you get the personal attention of a local business owner who cares about your community while benefiting from the resources of a national brand.

Insurance Liaison: Dealing with insurance claims can be overwhelming. SERVPRO®? works closely with many insurance companies and can assist you in navigating the claims process, ensuring a smoother experience.

Commitment to Excellence: SERVPRO's commitment to excellence is evident in its thorough and systematic approach to restoration. They don't just fix visible damage but also address underlying issues to prevent future problems.

Community Involvement: SERVPRO®? franchises are often deeply involved in their communities. Their commitment to giving back and helping neighbors in times of crisis goes beyond business.

Customer Satisfaction: SERVPRO's track record of satisfied customers speaks volumes about their dedication to customer service. They aim not just to meet but to exceed your expectations.

Peace of Mind: During emergencies, stress is high. SERVPRO®? provides peace of mind by taking charge of the restoration process, allowing you to focus on your family's safety and well-being.

In summary, when disaster strikes, SERVPRO®? is the name you can trust. Their experience, technology, local presence, and unwavering commitment to customer satisfaction make them the top choice for fire and water emergency services. With SERVPRO®? by your side, you can rest assured that your property will be restored to its pre-emergency condition.

Did You Know That SERVPRO Cleans Biohazard and crime scenes?

8/28/2023 (Permalink)

  • When it comes to cleaning up after disasters, SERVPRO is a name that stands out. From floods and fires to mold and storm damage, they have been the go-to experts for restoring homes and businesses. However, there's an aspect of their services that might surprise you - SERVPRO also specializes in cleaning up biohazard and crime scenes.
  • Understanding Biohazard and Crime Scene Cleanup: Biohazard and crime scene cleanup involves the removal and disposal of hazardous materials, including bodily fluids, blood, and other potentially infectious substances. These situations require specialized skills, equipment, and a keen understanding of safety protocols. Whether it's an accident, trauma, or criminal activity, cleaning up these scenes is not only physically demanding but emotionally taxing as well.

Why Choose SERVPRO for Biohazard and Crime Scene Cleanup?

  1. Expertise: With years of experience in disaster restoration, SERVPRO technicians are well-versed in handling a wide range of challenging situations. Their expertise extends to biohazard and crime scene cleanup, ensuring thorough and effective removal of hazardous materials.

  2. Safety First: Biohazard materials carry risks of contamination and infection. SERVPRO follows strict safety guidelines and employs appropriate personal protective equipment (PPE) to minimize these risks for both their team and the property's occupants.

  3. Proper Disposal: Disposing of biohazardous materials requires adherence to local regulations. SERVPRO understands these guidelines and ensures that waste is properly contained, transported, and disposed of in compliance with legal requirements.

  4. Compassion and Sensitivity: Biohazard and crime scenes are often associated with traumatic events. SERVPRO technicians approach these situations with empathy and respect, recognizing the emotional challenges that victims and their families may be facing.

  5. Comprehensive Cleaning: Beyond just removing visible traces, SERVPRO goes the extra mile to ensure that affected areas are thoroughly cleaned, sanitized, and deodorized. This meticulous approach helps restore the space to a safe and habitable condition.

  6. 24/7 Availability: Biohazard and crime scenes can occur at any time. SERVPRO's round-the-clock availability ensures that they can respond promptly to these emergencies, helping to minimize further damage.

    SERVPRO's expertise in biohazard and crime scene cleanup showcases their commitment to going above and beyond in restoring both properties and peace of mind. Their specialized skills, safety protocols, and compassionate approach make them an invaluable partner in some of life's most challenging moments. If you find yourself facing the aftermath of a biohazard or crime scene, remember that SERVPRO is here to help you navigate the path to recovery.

What is soot?

8/25/2023 (Permalink)

Soot damage is quite common after a fire. Soot is a black powdery or flaky substance that forms through incomplete combustion. Fine soot particles can cling to surfaces such as walls and ceilings, as well as building contents. Soot can be difficult, sometimes impossible to remove.

There are usually two types of soot: dry and oily. A quick test to determine which type of soot you’re faced with is to simply run your finger across a soot-covered surface. If it smears, the soot is oily.

Sometimes soot will be dry in one room, but oily in another. It all depends on the types of materials that burned.

Tips 

Tips For Helping To Prevent Fires

7/17/2023 (Permalink)

An Unwanted Kitchen Fire Fire Prevention

  • Did you know that cooking is the leading cause of house fires? Cooking starts almost half of all home fires. Make sure to have a fire extinguisher close by when cooking and Never leave anything cooking unattended. 
  • Heating is the second highest cause of fires. Always give space heaters plenty of space from anything around them. Try to avoid using extension cords but if you must use them make sure they are in good shape and don't overload them.
  • Check your smoke detectors monthly to make sure they are properly working and have a plan in place for your home or business in case of a fire. It could save lives. 
  • If you ever have fire, smoke, or soot damage give us a call. SERVPRO will make it like it never even happened. 

Why Soot Has To Be Properly Cleaned Out Of Your Home Or Business

7/17/2023 (Permalink)

Wiping Soot Off Of A Wall It is crucial to clean soot out of your home or business.

Soot from a fire in your home or business can be very frustrating to clean. It gets into small cracks and crevices, on walls and floors, and embeds itself in carpets and upholstery. 

  • Soot can be very harmful to your health. It can cause respiratory issues, irritate your eyes and skin, and can even cause cancer. 
  • Soot can also affect your belongings. It is corrosive and can cause permanent and irreversible damage.

Luckily your local SERVPRO has the expertise and products to help you with your fire and soot damage, and make it "Like it never even happened." Give us a call 24 hours a day. We are here to help.

Ten Steps to Take After Water Damage Strikes Your Home or Business

9/19/2022 (Permalink)

If you find water damage in your home or business, give us a call to make it "Like It Never Even Happened.®"

If you have recently had water damage in your home or business, follow these ten steps from SERVPRO® of Emporia/South Boston to help mitigate the damages:

1. Remain calm- it is important to be able to think clearly so you can navigate the situation.

2. Close the water main or shut off any water source to prevent further flooding.

3. If you are unable to shut off the water yourself, call a plumber.

4. Shut down the electrical breaker in the damaged area. Do this before unplugging any electrical devices from the wet carpet or submerged areas.

5. Call SERVPRO® of Emporia/South Boston at 434-262-6792. We are available 24/7, 365 days a year.

6. Place a product such as aluminum foil under furniture legs to avoid staining the carpet.

7. Lift any curtains or draperies away from the water.

8. Lift and pin up furniture skirts made from upholstery.

9. Remove paper products such as books, important documents, and photos if the damaged areas could affect them.

10. Call your insurance company. Most insurance companies require the homeowner to report the damage “as soon as reasonably possible”. Water damage can be incredibly damaging and the effects can cause secondary damage very quickly.

If you have any questions or concerns please do not hesitate to give our office a call!

Ten Steps to Take After Water Damage Strikes Your Home or Business

9/19/2022 (Permalink)

If you find water damage in your home or business, give us a call to make it "Like It Never Even Happened.®"

If you have recently had water damage in your home or business, follow these ten steps from SERVPRO® of Emporia/South Boston to help mitigate the damages:

1. Remain calm- it is important to be able to think clearly so you can navigate the situation.

2. Close the water main or shut off any water source to prevent further flooding.

3. If you are unable to shut off the water yourself, call a plumber.

4. Shut down the electrical breaker in the damaged area. Do this before unplugging any electrical devices from the wet carpet or submerged areas.

5. Call SERVPRO® of Emporia/South Boston at 434-262-6792. We are available 24/7, 365 days a year.

6. Place a product such as aluminum foil under furniture legs to avoid staining the carpet.

7. Lift any curtains or draperies away from the water.

8. Lift and pin up furniture skirts made from upholstery.

9. Remove paper products such as books, important documents, and photos if the damaged areas could affect them.

10. Call your insurance company. Most insurance companies require the homeowner to report the damage “as soon as reasonably possible”. Water damage can be incredibly damaging and the effects can cause secondary damage very quickly.

If you have any questions or concerns please do not hesitate to give our office a call!

Steps You Can Take After a Flood

7/18/2022 (Permalink)

Flooding can be a devastating event for anyone. SERVPRO of Emporia/South Boston can help get you back to normal as quickly as possible.

Whether or not your property is in a flood zone, it’s important to understand how you can protect your property in the case of a flood damage event. Here are some action steps you can take to protect your property before a restoration professional like those at SERVPRO of Emporia/South Boston responds.

Please only perform these actions if the structure has been cleared as safe to enter.

  • Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas. Always wear protective clothing.
  • Take photos or video to record conditions of collections and structure. Make sure images clearly record damage.
  • Remove as much excess water as possible by mopping or blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove any paintings, art objects, documents, and other sensitive materials to a safe, dry place.
  • Do not enter rooms with standing water where electrical shock hazards may exist.
  • Do not attempt to operate any electrical equipment while standing in wet or damp locations.
  • Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors to prevent staining.
  • Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.
  • Do not move objects or collections without documenting their condition. 
  • Throw away all foods - even canned goods - that have come into contact with flood waters.
  • If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.


If you are unsure about your property’s flood risk and want to look it up by address, visit FEMA.gov to see their breakdown of your area. If your property sustains flood damage, be sure to call a professional, IICRC company like SERVPRO of Emporia/South Boston at(434) 262-6792 as soon as possible.

Steps You Can Take After a Flood

7/18/2022 (Permalink)

Flooding can be a devastating event for anyone. SERVPRO of Emporia/South Boston can help get you back to normal as quickly as possible.

Whether or not your property is in a flood zone, it’s important to understand how you can protect your property in the case of a flood damage event. Here are some action steps you can take to protect your property before a restoration professional like those at SERVPRO of Emporia/South Boston responds.

Please only perform these actions if the structure has been cleared as safe to enter.

  • Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas. Always wear protective clothing.
  • Take photos or video to record conditions of collections and structure. Make sure images clearly record damage.
  • Remove as much excess water as possible by mopping or blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove any paintings, art objects, documents, and other sensitive materials to a safe, dry place.
  • Do not enter rooms with standing water where electrical shock hazards may exist.
  • Do not attempt to operate any electrical equipment while standing in wet or damp locations.
  • Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors to prevent staining.
  • Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.
  • Do not move objects or collections without documenting their condition. 
  • Throw away all foods - even canned goods - that have come into contact with flood waters.
  • If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.


If you are unsure about your property’s flood risk and want to look it up by address, visit FEMA.gov to see their breakdown of your area. If your property sustains flood damage, be sure to call a professional, IICRC company like SERVPRO of Emporia/South Boston at(434) 262-6792 as soon as possible.

5 Reasons a SERVPRO Franchise is a Strong Business Model

4/21/2022 (Permalink)

SERVPRO is a Strong Business Model. For more information, just Contact Us.

In this day and age with so many companies struggling to stay afloat, it is important to find a company that has a sustainable model. This is true for clients and individuals looking for a business opportunity. A SERVPRO franchise has many things going for it.

For one thing, there will always be trouble for businesses and residences that require a professional response. Unfortunately, fires, floods, mold growth, plumbing malfunctions and storms will always be around and have the potential to damage property. The SERVPRO brand has a multitude of areas in which it excels.

1. Local Ownership

The franchise works with people in the local community who are looking to start a business. This means that if you live in Emporia, VA, you likely will have an opportunity within just a few miles of where you live. With roots in the community, a business that is locally owned has a strong incentive to act in a reputable manner. As a part of a larger company, it can also rely on broader resources during large disasters. This reliance on local ownership is one key to success.

2. The Expertise of a SERVPRO Franchise

Dealing with complicated matters such as the cleanup of floods and fires requires a lot of knowledge. Technicians at a top restoration company need to know a lot and are constantly undergoing training and classes to learn more about the latest methods of restoring a home or a business after a disaster.

For SERVPRO, the line Here to Help depends upon a high level of expertise that is built upon certified workers in all areas of the cleaning and restoration field.

3. A History of Success and Satisfied Clients

For those looking for a solid business opportunity, you want to partner with a company that has a favorable image in the eyes of the general public. The categories of stability, financial strength, brand recognition and growth opportunities are important for any franchise model. The area of consistent customer service is also an important category for determining the success of an operation.

4. A Solid Track Record

Each SERVPRO location can take pride in the more than 50 years of leadership the company has engaged in. Though not all franchises have been around that long, they do have access to the institutional knowledge of corporate leadership. This means that when you start a franchise or take over an existing one, you will get valuable guidance to help you succeed.

5. A Proven Process

Each franchise can rely on a proven method for dealing with disasters. This formula includes fast response to trouble, a thorough inspection of a property, a priority given to safety protocols, the use of advanced equipment and the dependence upon well-trained technicians. A strong business model has the resources to support franchisees with the financial support they need to succeed. With each franchise doing its part to support the image of the company, it makes the overall company stronger.

There has never been a better time to consider working for a SERVPRO franchise. You can be part of a solution to help wherever disaster strikes.